Lightning Process Builder: Integrate Texting with Workflows

HeyWire LiveText can trigger outbound SMS messaging with Salesforce’s Lightning Process Builder. Appointment reminders, notifications and status updates can be sent or scheduled automatically as users create or edit data in Salesforce. Customers need only reply to these text messages to...
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Human to Human H2H

H2H + Texting Conversations = True Mobile Customer Engagement

When is the last time you turned to your phone to look up a quick answer during a conversation with friends or co-workers? Do you ever become frustrated if information isn’t available to you instantly? If you’re like most people,...
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HeyWire Apple Watch

Introducing HeyWire LiveText Business Messenger, New Salesforce Wear App for Apple Watch

Today, HeyWire® revealed its LiveText Business Messenger for Salesforce app will extend business processes to wearable devices like Apple Watch to help improve mobility and productivity at work. The HeyWire LiveText™ Business Messenger was built with the Salesforce Wear Developer...
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phone number as universal ID

Your Phone Number is Your Best Digital ID

In the Technology Age, Who am I? It’s the ultimate existential question: who am I, really? And it’s one that’s only gotten more complicated in today’s digital, IP-based world. Many people may know me by an e-mail address or social...
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NCR - National Cash Register

NCR Experiences Rapid Adoption of Customer Texting with HeyWire

Customers are going mobile at an ever-increasing pace. Leading companies are recognizing this demand and building great business solutions that go anywhere their customers need to be. We announced today news of a great customer example of rapid adoption of...
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Salesforce AppMavericks

App Mavericks — Enable 2 Way Texting With Your Customers

Salesforce MVP Jeff Douglas connected with Meredith Flynn-Ripley, CEO of Heywire, for Salesforce App Mavericks web chat. (more…)
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Stagefright Android security flaw

HeyWire comment on the reported “Stagefright” Android security flaw

Researchers at security firm Zimpirium have reported to Google the Stagefright Android security flaw vulnerability in Android devices that allows hackers to access phones without their owners knowing. Zimpirium says that the fault lies in a media library (used to process media files)...
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Mobile Industry Insights from the Boston App Strategy Workshop

Over 120 developers, publishers, and app enthusiasts gathered at the Application Developers Alliance Boston workshop on June 24 to listen to over 15 leading industry experts share stories and tips for success. Attendees gained valuable app strategy knowledge and were then able to enjoy conversation at Boston’s...
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HeyWire Salesforce1 co-app

Do You Want Facebook Messenger Owning Your Business Messages?

Facebook Messenger is a great app. I use it all the time to have quick conversations with friends and family… coordinating a movie get-together or a barbecue, you know the drill. Invite folks to get together. It’s easy… But until recently,...
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