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3 ways to get more from conversational messaging, pt. 1

3 ways to get more from conversational messaging, pt. 1 [Video]

Why not use conversational messaging to make the reservations process a bit simpler?

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How health care and conversational messaging align

How health care and conversational messaging align [Video]

In the health care world, conversational messaging apps stand to be a game changer.

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Why chatbots won't replace conversational messaging

Why chatbots won’t replace conversational messaging [Video]

While chatbots will continue to play a large role, they won't replace conversational messaging.

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If There Were a Customer Service Olympics, Which Communication Channel Would Take the Gold?

The 2016 Summer Olympics in Rio are almost over. Did you watch it? There was a lot of good competition – from the different countries and athletes fighting for the gold, silver, and bronze to the different sports competing for...
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More people turn to messaging apps

More people turn to messaging apps [Video]

What's the most popular messaging platform in the world? The answer to that question is not as straightforward as you might think.

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Business Messenger 2.0 for Windows: What’s New in the Latest Release

HeyWire is excited to announce its latest release of Business Messenger for Windows, version 2.0. Business Messenger, one of HeyWire’s conversational messaging solutions for Salesforce-powered businesses, enables professionals such as field service and sales reps, advisors and consultants and personal...
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IoT for #AwesomeAdmins – Dreamforce ’16 Sneak Peek

Dreamforce is right around the corner and the HeyWire team is getting ready for another exciting and eventful conference! (Plus, who isn’t excited for U2?)

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Does conversational messaging improve customer satisfaction?

Does conversational messaging improve customer satisfaction? [Video]

By enabling customers to communicate with organizations through text message or SMS, conversational messaging technology overcomes common hurdles.

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How to make conversational messaging an ROI machine

How to make conversational messaging an ROI machine [Video]

With conversational messaging, the math is simple – better communication plus happier customers equals higher revenue.

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